Same. Three months. My experience? It was extremely unprofessional to the highest degree that I’m left in total shock! Over the three months, I emailed every email address listed, even complaints@condenast.co.uk and never received any resolution for not receiving my £100 Vogue Club membership Vogue Forces of Fashion (London) discount. Other members in the Discord app have been detailing Vogue Club website’s technical errors. There was no Vogue Member acknowledgement at the event for me and another member I met at the VFOF event. It was like a very expensive college expo experience. I spent hundreds with Vogue in this time and to mishandle a paying customer and member like this definitely falls short of my expectations for such a reputable brand! I’m really SHOCKED! Very disappointing! I definitely feel ripped off. Thank you for sharing your experience!
Chris, thanks for sharing--I'm glad you've raised a complaint. It's totally counterproductive to kickoff a community initiative if you don't have the bandwidth to support said community. But most people are happy to be associated with the Vogue name regardless of authenticity, so HERE WE ARE.
Same. Three months. My experience? It was extremely unprofessional to the highest degree that I’m left in total shock! Over the three months, I emailed every email address listed, even complaints@condenast.co.uk and never received any resolution for not receiving my £100 Vogue Club membership Vogue Forces of Fashion (London) discount. Other members in the Discord app have been detailing Vogue Club website’s technical errors. There was no Vogue Member acknowledgement at the event for me and another member I met at the VFOF event. It was like a very expensive college expo experience. I spent hundreds with Vogue in this time and to mishandle a paying customer and member like this definitely falls short of my expectations for such a reputable brand! I’m really SHOCKED! Very disappointing! I definitely feel ripped off. Thank you for sharing your experience!
Chris, thanks for sharing--I'm glad you've raised a complaint. It's totally counterproductive to kickoff a community initiative if you don't have the bandwidth to support said community. But most people are happy to be associated with the Vogue name regardless of authenticity, so HERE WE ARE.